1. Introduction

Welcome to Agent OS ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate agent operating system platform, including our website, applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account, subscribe to our Service, or interact with our platform, we may collect the following personal information:

Name, email address, and contact information
Professional information (brokerage name, license number, market area)
Account credentials and authentication data
Payment and billing information (processed securely through Stripe)
Profile preferences and settings

2.2 Information Generated Through Service Use

As you use our AI-powered tools, we may collect and process:

Property listing data and descriptions you create or input
Commission and goal tracking data
Roleplay session transcripts and performance scores
Comparative market analysis data and reports
Social media content generated through our tools
Transaction and deal management data
Client story and testimonial content
Documents uploaded for AI analysis (e.g., purchase contracts)

2.3 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

Device information (browser type, operating system, device identifiers)
Log data (IP address, access times, pages viewed, referring URL)
Usage patterns and feature interaction data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service and AI-powered tools
Process transactions and manage your subscription
Personalize your experience and deliver relevant content
Train and improve our AI models to provide better recommendations
Communicate with you about updates, features, and support
Ensure the security and integrity of our platform
Comply with legal obligations and enforce our terms
Analyze usage trends to improve our product offerings

4. AI-Specific Data Practices

Our Service uses artificial intelligence to power various tools. When you interact with our AI features:

Your inputs (prompts, property data, conversation messages) are processed by AI models to generate responses
AI-generated content (listing descriptions, roleplay responses, market analyses) is stored in your account
Uploaded documents (such as purchase contracts) are processed by AI for data extraction and are stored securely
We do not sell your AI interaction data to third parties
Aggregated, anonymized usage data may be used to improve AI model performance

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist in operating our Service (hosting, payment processing, AI model providers, analytics)
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Secure authentication and session management
Regular security audits and vulnerability assessments
Access controls limiting employee access to personal data
Secure payment processing through PCI-compliant providers (Stripe)

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a portable copy of your data
Opt-Out: Opt out of marketing communications at any time
Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain session state, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our Service.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Agent OS

Email: [email protected]